Terms / Conditions / Privacy

Product Returns Policy

We will take back an item if you are not happy with it, please email us the details.

Returns are managed by email, we reply with instructions within 48 hours for any return issue. Returns processing times vary up to 14 days, depending on postal service schedules.

Missing Items

If you are missing items in your order, please take a photograph of the packing and of the items you did receive, please email us this with your details.

Damaged Items

If you receive an item and it is damaged, please take a photograph of the damage to the item/s, please email us the photos with your details.

Instagram & Facebook

We follow Instagram / Facebook Terms & Conditions

Privacy Policy

At The Paws, we value your privacy and are committed to protecting your personal information. When you use our platform, we may collect certain data, including your name, email address, and device information, to improve our services and communicate with you effectively.

We do not sell or share your information with third parties without your consent, except as required by law. We take security seriously and work to protect your data from unauthorized access or disclosure. By using our services, you agree to our Privacy Policy.

Contact us from the contact page for any questions or comments you have.